Attended to my WiFi problem at very short notice, and fixed the issue quickly and efficiently. Very knowledgeable and explained further options for my consideration. Now my 4th emergency service!
techRight provided a fast, efficient, friendly and affordable service. Took the time to explain everything fully. It is reassuring to know that we now have someone at the end of a phone to help us whenever needed. We will most definitely use this service again for all our future requirements.
techRight efficiently resolved a Safari file configuration problem on my Apple Mac G5. Matthew arrived promptly and was very professional, personable and fixed the problem even though it was a slightly different problem to the one expected. Where help was needed further technical support was on hand. I thought the service was good value for money and would not hesitate to use their services again.
techRight have just replaced my motherboard. The response to my problem was fast, really helpful and totally professional.
My name is Russell Wood and I have used the services of techRight on a number of occasions. I have found their service to be on time and their advice to be of the highest quality. Their pricing structure has been clear and upfront with no hidden charges.
Matthew has carried out repairs and updating on my laptops and I have always been very pleased with his work, he is always helpful and doesn't get impatient when I am ignorant of matters around computers, he explains everything very clearly. I feel that I can trust him for providing a great service.
As I work from home via the internet, my business is dead in the water when my computer will not work. That's what happened on Wednesday - 8.45 to be precise and by 9.30 Mathew was at my house and had already isolated what was wrong. What impressed me the most was that rather than just leave when I was up and running again, he worked on it for a few more hours to make sure that other little glitches do not derail me ( even though there is a fixed price on such work ). I very rarely give testimonials, but on this occasion I was so impressed with the level of professionalism and service, I want everyone local to know about this business !!
TechRight has provided an excellent service since I first contacted them 2 years ago. I have total trust and confidence in their service and feel they take a genuine interest in my concerns about any technical problems I have with my computer. In short I get a reliable, professional and caring service without being over charged.
I had lost my password and couldn't open Windows and made an urgent call to techRight. Matt came out within half an hour and was able to resolve the problem straight away. I was worried I would have to completely re-install my system but with Matt's help that wasn't necessary. I will definitely call techRight next time I have a problem.
I found the service from techRight extremely responsive and good value for money. They were able to respond to my requirement for same day repair at home and were able to get my sons computer back up and running the same day to enable him to complete a critical University assignment. I would definitely recommend them and would use them again.
0% hassle, 100% satisfaction. Matt has always fixed my computing problems with the minimum of fuss, at low cost and extremely quickly. He has always managed to save my data. His advice and support has always been second to none and I use his company for all my computing needs. I would highly recommend this company.
Whenever I've needed help the service has always been extremely efficient, competent and great value. Matthew always very patient (I am a computer novice)! He is always happy to help and I'm confident in recommending this company. Thank you.
What a stroke of luck picking the name of pcResponse* off of the Internet. I can't praise Matthew enough for responding to my request for help, diagnosing the problem, rebuilding my PC and getting me online gain so promptly. A first rate professional service which I would recommend to anyone requiring assistance and at such a competitive price. Next time I have a problem there's one person that I will turn to without hesitation.
The PC is working perfectly (and more silently than before). I have to say that I was most impressed by your efficiency and courtesy, which contrasted with the first company I contacted!
I am writing to thank you for repairing my computer so efficiently.
My computer had completely died; it wouldn't start up, even into safe mode. Within a few hours of my telephone call to pcResponse* you came to my house and at a time when repair shops were closed. Using your own CD discs you were immediately able to access my computer and to make an initial diagnosis. It was necessary for you to take the computer away for more intensive attention.
You then kept me informed about progress, and after a couple of days returned my computer to my home. It was in full working order with many viruses removed and with all my computer programs and personal files intact. Moreover it was working very much faster than previously. The service you provided, for the modest sum of £59.99 was fast, friendly, efficient and effective. I have no hesitation in recommending you to others.
At last somebody who's prepared to explain the basics without resorting to the technical! I love Matthew's proactive approach to help improve how I use my PC. He's happy to spend time to make sure all is working just as it should be. Although it hasn't happened, I'm sure he'd act quickly should I have a major problem. Having been referred to Matthew by a friend, I'm more than happy to recommend him.
Matthew has been our computer expert for over 2 years, he has not only repaired our computer, managed to retrieve data from the hard drive of an old computer (which another company said was impossible) but also given me lessons, this cant be easy for him as I am 72 & a very slow learner. The most important thing is he is honest & doesnt fleece the elderly & is with you as soon as he can when you call him. I have had no qualms about recommending him to my family & friends,
Just a quick email to say many thanks for being so prompt with sorting out my computer and installing the software. If you hadn't been so responsive, I wouldn't be able to work from home properly today.
Matthew was very helpful, explained things well and was keen to find a solution that suited me. I was very pleased with the final results to my problems and would have no hesitation in calling him again or recommending his work to my friends.
I am writing to warmly recommend Mr Matthew Field in regard to his considerable ability and knowledge of computers, and dealing with problems associated with them.
He has visited our house on many occasions to help us out of many computer problems. He is reliable and very professional, seemingly with the answer to everything concerning computers
He gives valuable and most reliable advice on buying computer equipment, software, hardware, etc.
I am pleased to have the opportunity to recommend Matthew and I am sure he will give good advice and good service at reasonable cost.
A. H Dudeney
Since I have been working with pcResponse* not only have any problems been very quickly resolved but I have also learnt a lot. Reliable and value for money and more importantly trustworthy. I would have absolutely no hesitation in recommending pcResponse*.
Matthew has been my computer guru for a number of years now, and I honestly dont know what Id have done without him. Hes always ready to help and advise, hes honest and reliable and his charges are very reasonable. I wholeheartedly recommend his services.
I cant fault your swift and professional response to my malware problem yesterday. From a call just after 9am to a visit just after 10am and a solution and fix within 90 minutes.......service just doesnt get better than that. All served up in a friendly, easy going manner.
Please add this mail to your growing list of testimonials, I wouldnt go anywhere else.
* our previous trading name of 'pcResponse' became 'techRight' in
Star ratings obtained from FreeIndex & Google Reviews.